Refund policy

Return & Refund Policy

At LT Nail Supplies, we are committed to ensuring your satisfaction. If you are not completely happy with your purchase, our return policy makes it easy to resolve your concerns.

Eligibility for Returns:

• Items must be returned within 30 days of purchase.
• Products must be unused, in their original packaging, and in resaleable condition.
• For defective or damaged items, please contact us within 7 days of receiving your order.

Non-Returnable Items:

• Sale items, clearance products, or personalized goods.
• Opened or used products due to hygiene reasons (e.g., nail liquids, gels, etc.).

How to Process a Return:

1. Email us at [vongtrieuvy98@gmail.com] with your order number and reason for the return.
2. Ship the item(s) to the address provided after approval.
3. Refunds will be issued to your original payment method within 7-10 business days upon inspection of the returned item.

Shipping Fees:

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

For questions or assistance, feel free to contact our customer support team. We’re here to help!